At Feathers In, we value your trust and aim to provide a seamless booking and stay experience. Our refund policy outlines the terms under which refunds may be processed. Please read the following carefully:

1. Eligibility for Refund

Refunds are applicable under the following conditions:

• Cancellations made at least 48 hours prior to the check-in date.
• Errors or overcharges in payment processing.
• Unavailability of reserved rooms due to unforeseen circumstances caused by Feathers In.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Cancellations made less than 48 hours before the check-in date.
• No-shows or failure to check-in on the scheduled date.
• Early departures or unused nights during your stay.
• Violations of our Terms & Conditions resulting in the termination of the stay.

3. Refund Process

• Approved refunds will be processed within 7-10 business days from the date of approval.
• Refunds will be credited to the original mode of payment (credit/debit card, bank transfer, etc.).
• Guests will receive a confirmation email or message once the refund has been initiated.

4. Amendments or Rescheduling

• Guests may request a change in booking dates subject to availability. Additional charges may apply if the new dates fall under a higher tariff.
• Rescheduling requests must be made at least 48 hours before the original check-in date.

5. Force Majeure

No refunds will be issued for cancellations or disruptions caused by events beyond our control, such as natural disasters, government regulations, or other unforeseen circumstances.

6. How to Request a Refund

To request a refund, please contact us with the following details:

• Booking reference number.
• Guest name and contact information.
• Reason for cancellation or refund request.

You can reach us at:
📞 9419019057 | 8920975070
📍 House No. 56, Sanatnagar Housing Colony, Srinagar

7. Policy Changes

We reserve the right to update or modify this Refund Policy at any time. Changes will be communicated via our website or directly to guests.

Thank you for choosing Feathers In. We strive to ensure your satisfaction and look forward to serving you.